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      delivery information



      Delivery Times Slots

      All deliveries are by courier, Monday - Friday, 8.00am - 6.00pm

      AM & Saturday Delivery Options Are Available At An Additional Cost


      Standard Shipping Time Frames

      We aim for next working day delivery on all expedited orders shipped when order is placed before 2.30pm

      If an order is urgent please call us on 0800 644 6650 before 3pm and we'll upgrade your order to our VIP service for £14.99 to ensure it is included in that day's dispatch



      Web orders for equipment will be delivered within 2-7 working days wherever possible. Higher Value equipment and custom-ordered machines can take longer. We suggest discussing delivery times with our sales team to be sure prior to ordering.


      Delivery Charges

      3-5 WORKING DAYS

      £59.99 & UNDER - £5.99

      FREE DELIVERY OVER - £59.99

      1-3 WORKING DAYS

      £79.99 & UNDER - £7.99

      FREE DELIVERY OVER - £79.99

      Delivery Charges (Ex VAT)


      Delivery to islands, highlands and remote areas

      All islands, highlands and remote area deliveries will be subject to additional charges, Delivery times may also be longer than specified above

      For more information please call our sales office on 01204 328 774 / 0800 644 6650

      Damage and Discrepancies

      All order issues/discrepancies or damages must be reported within 48 Hours



      Any opened/used consumables will not be accepted for refund or exchange

      Valid goods accepted for returns must be, in unused and preferably unopened, or in the same condition in which they were delivered. We reserve the right to charge a 15% fee for returning and refunding the money and there will be a Re-Stocking & Handling fee of up to £15 on the product

      We reserve the right not to refund items that are returned in unusable or unsellable condition, (e.g. - out of date, ripped packaging) We will only issue the refund once the goods are returned to us and we have agreed that the goods and packaging are in a satisfactory re-sellable condition and have not been used

      Custom ordered products and commercial equipment purchases are not eligible for return

      Return Collections

      £15.00 + VAT PER BOX COLLECTED

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